SEPA changes and payment process reengineering in Finnish companies. Empirical evidence from six companies

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi Finne, Emma 2011-11-14T11:23:43Z 2011-11-14T11:23:43Z 2010
dc.description.abstract Research objectives and methods This thesis studies the effects of SEPA (Single Euro Payments Area) on Finnish companies. SEPA is a project of the 27 EU member countries and five other European countries. With SEPA all euro payments will be treated as domestic payments, and the current differentiation between national and cross-border payments will cease. SEPA will bring benefits to companies, but they also have to make some changes in order to become SEPA compliant. The research objective is to find out how companies are preparing for SEPA and if SEPA is an opportunity for companies to reengineer their payment processes. The thesis includes a literature review of business process reengineering (BPR) as well as an empirical research of SEPA in Finnish companies. Cases study research method is used for the research, in which five major Finnish companies and one SME are interviewed. Though the main scope of the research is major companies, one SME was also interviewed to be able to compare SEPA effects in small and large companies. Findings of the research The findings of the research were that the companies thought SEPA offered possibilities for gaining benefits through reengineering payment processes. Most of the companies interviewed had though already started to centralize their payments handling and therefore had no need for further BPR because of SEPA. In several interviewed companies payments were centralized to a shared service center. The interviewed major companies usually had had a SEPA project, in which the required SEPA changes to their ERPs were done. Those companies saw SEPA at the moment as an IT project, but also thought that in the future the benefits of SEPA (e.g. centralization of payments and cash collection, consolidating banking connections) could be realized. In the SME interviewed SEPA did not require great changes, and they thought SEPA was something that IT providers should take care of and not companies. SEPA credit transfer was the only SEPA payment instrument all interviewed companies were going to start using, as for example SEPA direct debit was only going to be used in one company. en
dc.format.extent 76
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.title SEPA changes and payment process reengineering in Finnish companies. Empirical evidence from six companies en
dc.type G2 Pro gradu, diplomityö fi Kauppakorkeakoulu fi School of Economics en
dc.contributor.department Department of Business Technology en
dc.contributor.department Liiketoiminnan teknologian laitos fi
dc.subject.keyword SEPA
dc.subject.keyword business process reengineering
dc.subject.keyword BPR
dc.subject.keyword shared service center
dc.subject.keyword IT project
dc.subject.keyword payment instrument
dc.subject.keyword case study
dc.identifier.urn URN:NBN:fi:aalto-201111181482
dc.type.dcmitype text en
dc.programme.major Information Systems Science en
dc.programme.major Tietojärjestelmätiede fi
dc.type.ontasot Master's thesis en
dc.type.ontasot Pro gradu tutkielma fi
dc.subject.helecon tietojärjestelmät
dc.subject.helecon information systems
dc.subject.helecon yritykset
dc.subject.helecon companies
dc.subject.helecon taloushallinto
dc.subject.helecon financial management
dc.subject.helecon prosessit
dc.subject.helecon processes
dc.subject.helecon muutos
dc.subject.helecon change
dc.subject.helecon projektit
dc.subject.helecon projects
dc.ethesisid 12438 2010-11-29
dc.location P1 I

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