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Decision-making in a multinational manufacturing organization

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.author Karlsson, Janne
dc.date.accessioned 2012-09-29T01:30:47Z
dc.date.available 2012-09-29T01:30:47Z
dc.date.issued 2012
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/5279
dc.description.abstract Research Objectives This thesis research was conducted for the operational development department of a multinational manufacturing company as a part of their operational excellence development program. The purpose of this study was to identify inefficiencies and development potential regarding decision-making in one of the business divisions of the case organization. During the research accountability and responsibilities of the employees were studied. The aim was to support the operational excellence development program and to provide managerial recommendations. Methodology This research was conducted as a qualitative single case study with 26 semi-structured thematic interviews. The interviewing served as the main method for data collecting. Additionally selected company materials provided background information. The interviewees were chosen through purposive sampling. The results were analyzed through analytic induction. Research Findings Successful transformation, from product orientation to solutions and systems integration based customer centric business, requires re-evaluation of the current corporate structure, decision-making culture and processes. Moreover, extensive training is needed to secure the shared ways of working, while embracing the targets related to the new strategic goals. Currently, the case organization is suffering from role ambiguity, lack of accountability, and silo focus. The root cause for many of the challenges is the complex structure. The company is aiming to leverage the resources of small and task-oriented units, but is facing difficulties due to lack of co-operation between the silo-focused units and functions. en
dc.format.extent 142
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.title Decision-making in a multinational manufacturing organization en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Business en
dc.contributor.department Department of Management and International Business en
dc.contributor.department Johtamisen ja kansainvälisen liiketoiminnan laitos fi
dc.subject.keyword service transition
dc.subject.keyword matrix organization
dc.subject.keyword sales organization
dc.subject.keyword multinational corporation
dc.subject.keyword decision-making
dc.identifier.urn URN:NBN:fi:aalto-201209303207
dc.type.dcmitype text en
dc.programme.major Organization and Management en
dc.programme.major Organisaatiot ja johtaminen fi
dc.type.ontasot Master's thesis en
dc.type.ontasot Pro gradu tutkielma fi
dc.subject.helecon johtaminen
dc.subject.helecon management
dc.subject.helecon organisaatio
dc.subject.helecon organization
dc.subject.helecon päätöksenteko
dc.subject.helecon decision making
dc.subject.helecon tuotanto
dc.subject.helecon production
dc.subject.helecon kansainväliset yhtiöt
dc.subject.helecon international companies
dc.ethesisid 12967
dc.date.dateaccepted 2012-08-27
dc.location P1 I
local.aalto.openaccess yes
local.aalto.idthes 12967

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