Redesigning Futurice - Introducing Service Design into an Agile Software Contractor

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.advisor Sarvas, Risto
dc.contributor.author Koljonen, Markus
dc.date.accessioned 2012-07-03T10:21:12Z
dc.date.available 2012-07-03T10:21:12Z
dc.date.issued 2012
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/3931
dc.description.abstract Agile software development provides efficient means for the creation of software at low levels of design, but fails to include high-level design into the development process. Service design works at these high levels, but there is unclarity as to how to combine the two. In this thesis I explore ways to introduce service design into an agile software contractor, taking Futurice Ltd. as an empirical environment. I use co-creative methods to map Futurice’s culture and as a solution present three actionable steps: A design team strategy; a novel role of the User Experience Product Owner; and a Service Design Method Toolkit, an artifact-based design heuristic. en
dc.format.extent 92
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.subject.other New media en
dc.title Redesigning Futurice - Introducing Service Design into an Agile Software Contractor en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Taiteiden ja suunnittelun korkeakoulu fi
dc.contributor.school School of Arts, Design and Architecture en
dc.contributor.department Department of Media en
dc.contributor.department Median laitos fi
dc.subject.keyword agile en
dc.subject.keyword service design en
dc.subject.keyword software development en
dc.subject.keyword design strategy en
dc.identifier.urn URN:NBN:fi:aalto-201206102273
dc.type.ontasot Master's thesis en
dc.type.ontasot Maisterin opinnäyte fi
dc.contributor.supervisor Leinonen, Teemu
dc.programme Master's Degree Programme in New Media en
dc.programme Uuden median maisteriohjelma fi


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