The Use of Management Controls in Different Industries

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.advisor Malmi, Teemu
dc.contributor.advisor Derichs, David Väisänen, Voitto 2019-01-04T17:01:00Z 2019-01-04T17:01:00Z 2018
dc.description.abstract The master’s thesis compares management control (MC) practices between the manufacturing and the service sector. Moreover, another comparison will be conducted between different industries. The research objective is to figure out how MCs are used among organizations from different sectors and industries. The thesis does not study the appropriate design of MCSs for each sector or industry, nor the interactions between separate management controls. It focuses only on the differences and the similarities between the groups. Thus, the first research question examines how MCs practices differ between manufacturing and service organizations. For the second question, it researches how they differ between different industries. The objective is chosen because of the lack of empirical evidence on the sector or industry effect on MC practices. Moreover, there is a need for studies that consider all kinds of control vehicles as the current MC research has predominantly focused on studying a specific control. Therefore, the thesis adopts “management controls as a package” -framework by Malmi and Brown (2008) as it provides a broad and comprehensive understanding of various formal and informal MCs. This framework is used for comparing MC practices between the different groups. As it is necessary to control other contextual factors by excluding their effect on MC practices, the quantitative analysis was based on comparing adjusted mean scores of the variables representing several MC constructs by utilizing the one-way analysis of covariance (ANCOVA) in SPSS software. The data was from an international survey conducted through structured interviews in the SBU level among different industries. The population consisted of large, private for-profit organizations from ten different Western countries. For the main findings, there are hardly any differences in MC practices between the sectors. Thus, it seems that MC habits are somewhat universal between manufacturing and service organizations. Secondly, there is slightly more variation among industries, mainly with the cybernetic controls regarding the diagnostic use of budgets and PMSs and the extent of using non-financial measures, but the majority of MC practices still appear to be very similar across different industries. en
dc.format.extent 55 + 30
dc.language.iso en en
dc.title The Use of Management Controls in Different Industries en
dc.type G2 Pro gradu, diplomityö fi Kauppakorkeakoulu fi School of Business en
dc.contributor.department Laskentatoimen laitos fi
dc.subject.keyword management control en
dc.subject.keyword management control systems en
dc.subject.keyword management control package en
dc.subject.keyword management control practices en
dc.subject.keyword industry effect en
dc.subject.keyword comparative study en
dc.subject.keyword ANCOVA en
dc.identifier.urn URN:NBN:fi:aalto-201901041019
dc.type.ontasot Master's thesis en
dc.type.ontasot Maisterin opinnäyte fi
dc.programme Accounting en
dc.location P1 I fi
local.aalto.electroniconly yes
local.aalto.openaccess no

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