Harnessing a 'currency matrix' for performance measurement in cooperatives

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.author Benos, Theo
dc.contributor.author Kalogeras, Nikos
dc.contributor.author Wetzels, Martin
dc.contributor.author de Ruyter, Ko
dc.contributor.author Pennings, Joost M.E.
dc.date.accessioned 2018-12-21T10:33:13Z
dc.date.available 2018-12-21T10:33:13Z
dc.date.issued 2018
dc.identifier.citation Benos , T , Kalogeras , N , Wetzels , M , de Ruyter , K & Pennings , J M E 2018 , ' Harnessing a 'currency matrix' for performance measurement in cooperatives : A multi-phased study ' Sustainability (Switzerland) , vol. 10 , no. 12 . DOI: 10.3390/su10124536 en
dc.identifier.issn 2071-1050
dc.identifier.other PURE UUID: d8819695-a894-405d-acd5-80a5a31e121a
dc.identifier.other PURE ITEMURL: https://research.aalto.fi/en/publications/harnessing-a-currency-matrix-for-performance-measurement-in-cooperatives(d8819695-a894-405d-acd5-80a5a31e121a).html
dc.identifier.other PURE LINK: http://www.scopus.com/inward/record.url?scp=85057771052&partnerID=8YFLogxK
dc.identifier.other PURE FILEURL: https://research.aalto.fi/files/30474617/sustainability_10_04536_v2_1.pdf
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/35712
dc.description.abstract The cooperative organizational form is by nature a sustainable one, which has proved to be resilient in the face of crises and a solid lever in addressing present-day societal challenges. Still, little is known about its socio-economic impact. Also, despite the plethora of studies on cooperative performance, research remains inconclusive about how to best measure it. In fact, scholarly work has largely favored the use of appraisal tools reflecting those of investor-owned firms (IOFs), having undermined the dual idiosyncratic nature of the cooperative organizational form, which is manifest in the business and social-membership objectives. The goal of this article is to fill these gaps by delivering a comprehensive dashboard for cooperative performance assessment that harmonizes business-social aspects and catalogs the basic components for future attempts. To reach this goal, we used an extensive review of empirical research in cooperative performance (phase 1) and a Delphi study with 14 experts (phase 2). In addition, we reviewed comparable research efforts for a business form (social enterprises) that combines business with social goals and faces similar challenges (phase 3). This inquiry was particularly insightful for the social perspective and the overlooked role of cooperatives as a socially-embedded organizational form that hardly documents its societal impact and outreach. en
dc.format.mimetype application/pdf
dc.language.iso en en
dc.relation.ispartofseries Sustainability (Switzerland) en
dc.relation.ispartofseries Volume 10, issue 12 en
dc.rights openAccess en
dc.subject.other Geography, Planning and Development en
dc.subject.other Renewable Energy, Sustainability and the Environment en
dc.subject.other Management, Monitoring, Policy and Law en
dc.subject.other 512 Business and management en
dc.title Harnessing a 'currency matrix' for performance measurement in cooperatives en
dc.type A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä fi
dc.description.version Peer reviewed en
dc.contributor.department Maastricht University
dc.contributor.department Wageningen University & Research
dc.contributor.department King’s College London
dc.contributor.department Department of Marketing en
dc.subject.keyword Cooperatives
dc.subject.keyword Delphi method
dc.subject.keyword Extensive review
dc.subject.keyword Interdisciplinary dialogue
dc.subject.keyword Performance measurement
dc.subject.keyword Social enterprises
dc.subject.keyword Socio-economic impact
dc.subject.keyword Geography, Planning and Development
dc.subject.keyword Renewable Energy, Sustainability and the Environment
dc.subject.keyword Management, Monitoring, Policy and Law
dc.subject.keyword 512 Business and management
dc.identifier.urn URN:NBN:fi:aalto-201812216721
dc.identifier.doi 10.3390/su10124536
dc.type.version publishedVersion

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