Applying Service Design Methods in the Requirements Engineering Process of a Large IT Project



Title:	Applying Service Design Methods in the Requirements Engineering Process of a Large IT Project Palvelumuotoilun menetelmien käyttäminen suuren IT-projektin vaatimusmäärittelyprosessissa
Author(s):	Väkevä, Eveliina
Date:	2018-12-10
Language:	en
Pages:	97
Major/Subject:	Software and Service Engineering
Degree programme:	Master’s Programme in Computer, Communication and Information Sciences
Supervising professor(s):	Kauppinen, Marjo
Thesis advisor(s):	Kujala, Sari
Keywords:	service design, requirements engineering, large IT project, customer journey map, persona
Location:	Archive OEV
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Permanent link to this item: http://urn.fi/URN:NBN:fi:aalto-201812146515 Email this Export to RefWorks QR Code Print BibTex Tweet