Improving patient experience in a children's hospital

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en Karisalmi, Nina Kaipio, Johanna Lahdenne, Pekka 2018-12-10T10:30:25Z 2018-12-10T10:30:25Z 2018-01-01
dc.identifier.citation Karisalmi , N , Kaipio , J & Lahdenne , P 2018 , Improving patient experience in a children's hospital : New digital services for children and their families . in Building Continents of Knowledge in Oceans of Data : The Future of Co-Created eHealth - Proceedings of MIE 2018 . Studies in Health Technology and Informatics , vol. 247 , IOS PRESS , pp. 935-939 , European Medical Informatics Conference , Gothenburg , Sweden , 24/04/2018 . DOI: 10.3233/978-1-61499-852-5-935 en
dc.identifier.isbn 9781614998518
dc.identifier.issn 0926-9630
dc.identifier.issn 1879-8365
dc.identifier.other PURE UUID: cd6f33ee-2a0b-46d1-838b-76c0eabcb937
dc.identifier.other PURE ITEMURL:
dc.identifier.other PURE LINK:
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dc.description.abstract Digital services are increasingly being developed for the healthcare sector. In Finland, the five university hospitals in 2016 launched a virtual hospital platform, that includes several portals. The aim of this study is to explore the needs of children and their families related to digital services in the context of a children's hospital in Finland. Two methods were used to examine the needs and expectations of children and their families: a web-based survey for parents and video diaries for children. We identified nine categories of needs and noticed they were related to better communication between families, healthcare professionals, and peers. These observations were used to further analyze possible novel digital services for child patients' families to support and to complement the recently launched platform. en
dc.format.extent 5
dc.format.extent 935-939
dc.format.mimetype application/pdf
dc.language.iso en en
dc.publisher IOS Press
dc.relation.ispartof European Medical Informatics Conference en
dc.relation.ispartofseries Building Continents of Knowledge in Oceans of Data en
dc.relation.ispartofseries Studies in Health Technology and Informatics en
dc.relation.ispartofseries Volume 247 en
dc.rights openAccess en
dc.subject.other Biomedical Engineering en
dc.subject.other Health Informatics en
dc.subject.other Health Information Management en
dc.subject.other 113 Computer and information sciences en
dc.title Improving patient experience in a children's hospital en
dc.type A4 Artikkeli konferenssijulkaisussa fi
dc.description.version Peer reviewed en
dc.contributor.department Department of Computer Science
dc.contributor.department Professorship Nieminen M.
dc.contributor.department Hospital District of Helsinki and Uusimaa
dc.subject.keyword Child patient
dc.subject.keyword Children's hospital
dc.subject.keyword Digital services
dc.subject.keyword Parents
dc.subject.keyword Patient experience
dc.subject.keyword Peer support
dc.subject.keyword Biomedical Engineering
dc.subject.keyword Health Informatics
dc.subject.keyword Health Information Management
dc.subject.keyword 113 Computer and information sciences
dc.identifier.urn URN:NBN:fi:aalto-201812106288
dc.identifier.doi 10.3233/978-1-61499-852-5-935
dc.type.version publishedVersion

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