Aligning the Mindset and Capabilities within a Business Network for Successful Adoption of Smart Services

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.author Töytäri, Pekka
dc.contributor.author Turunen, Taija
dc.contributor.author Klein, Maximilian
dc.contributor.author Eloranta, Ville
dc.contributor.author Biehl, Sebastian
dc.contributor.author Rajala, Risto
dc.date.accessioned 2018-10-02T11:31:24Z
dc.date.available 2018-10-02T11:31:24Z
dc.date.issued 2018-09-01
dc.identifier.citation Töytäri , P , Turunen , T , Klein , M , Eloranta , V , Biehl , S & Rajala , R 2018 , ' Aligning the Mindset and Capabilities within a Business Network for Successful Adoption of Smart Services ' Journal of Product Innovation Management , vol 35 , no. 5 , pp. 763-779 . DOI: 10.1111/jpim.12462 en
dc.identifier.issn 0737-6782
dc.identifier.other PURE UUID: a129bda4-6134-40af-9b18-4a60287bbc06
dc.identifier.other PURE ITEMURL: https://research.aalto.fi/en/publications/aligning-the-mindset-and-capabilities-within-a-business-network-for-successful-adoption-of-smart-services(a129bda4-6134-40af-9b18-4a60287bbc06).html
dc.identifier.other PURE LINK: http://www.scopus.com/inward/record.url?scp=85052906470&partnerID=8YFLogxK
dc.identifier.other PURE FILEURL: https://research.aalto.fi/files/28294520/T_yt_ri_et_al_2018_Journal_of_Product_Innovation_Management.pdf
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/34129
dc.description.abstract This paper explores the synchronized change of mindset and capability within a business network that is driven by the adoption and provision of smart services. The research is implemented as an empirical multi-case study, and the primary data include interviews and observations in seven globally operating firms. The findings identify two categories of barriers and three categories of alignment needs to successful adoption of smart services. The study combines the institutional theory and dynamic capability perspectives to make three main contributions to the research of service innovation for an improved understanding of the determinants of successful field-level adoption of smart services. The results show that firms need to align the change of logic and capabilities within the organization and the business network to succeed in the adoption of smart services. en
dc.format.extent 17
dc.format.extent 763-779
dc.format.mimetype application/pdf
dc.language.iso en en
dc.relation.ispartofseries Journal of Product Innovation Management en
dc.relation.ispartofseries Volume 35, issue 5 en
dc.rights openAccess en
dc.subject.other Strategy and Management en
dc.subject.other Management of Technology and Innovation en
dc.subject.other 512 Business and management en
dc.title Aligning the Mindset and Capabilities within a Business Network for Successful Adoption of Smart Services en
dc.type A1 Alkuperäisartikkeli tieteellisessä aikakauslehdessä fi
dc.description.version Peer reviewed en
dc.contributor.department Department of Industrial Engineering and Management
dc.contributor.department Department of Management Studies
dc.contributor.department Boston Consulting Group AG
dc.subject.keyword Strategy and Management
dc.subject.keyword Management of Technology and Innovation
dc.subject.keyword 512 Business and management
dc.identifier.urn URN:NBN:fi:aalto-201810025212
dc.identifier.doi 10.1111/jpim.12462
dc.type.version publishedVersion


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