The Role of Design Concepts in the Development of Digitalized Industrial Services

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en Pekkala, Janne Ylirisku, Salu 2018-09-21T09:49:47Z 2018-09-21T09:49:47Z 2017
dc.identifier.citation Pekkala , J & Ylirisku , S 2017 , ' The Role of Design Concepts in the Development of Digitalized Industrial Services ' DESIGN JOURNAL , vol 20 , pp. S2813-S2822 . DOI: 10.1080/14606925.2017.1352792 en
dc.identifier.issn 1460-6925
dc.identifier.issn 1756-3062
dc.identifier.other PURE UUID: be8b8830-df67-4e4b-a69e-cb1c7456a21d
dc.identifier.other PURE ITEMURL:
dc.identifier.other PURE FILEURL:
dc.description.abstract B-to-B industrial manufacturing organisations are moving the focus from designing products to services. This transition challenges the management of innovating, which is increasingly collaborative and networked. Organisations need to be able to tackle the related uncertainty in order to prepare, secure, and plan their use of resources. Design concepts are known to have various beneficial roles in product and service development in various development contexts. In this article we study how design concepts were utilised within, and between, three development projects in a Finnish company in the context of B-to-B industrial manufacturing. Eight roles for design concepts are identified in the 11-month study, and these are presented as stories concretising how design concepts functioned. Design concepts were utilised in 1) anticipating future, 2) implementing design, 3) training, 4) engaging in dialogue, 5) setting goals, 6) establishing vocabulary in organisation, 7) planning and securing resources, and 8) linking projects. en
dc.format.extent 10
dc.format.extent S2813-S2822
dc.format.mimetype application/pdf
dc.language.iso en en
dc.relation.ispartofseries DESIGN JOURNAL en
dc.relation.ispartofseries Volume 20 en
dc.rights openAccess en
dc.subject.other 6132 Visual arts and design en
dc.title The Role of Design Concepts in the Development of Digitalized Industrial Services en
dc.type Conference article fi
dc.description.version Peer reviewed en
dc.contributor.department Department of Design
dc.contributor.department Keijo Nikoskinen Group
dc.subject.keyword Design concept
dc.subject.keyword concept design
dc.subject.keyword industrial service design
dc.subject.keyword fuzzy front-end
dc.subject.keyword product development
dc.subject.keyword 6132 Visual arts and design
dc.identifier.urn URN:NBN:fi:aalto-201809215156
dc.identifier.doi 10.1080/14606925.2017.1352792
dc.type.version acceptedVersion

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