Factors for mobile payment acceptance

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.advisor Mallat, Niina
dc.contributor.author Aho, Pekka
dc.date.accessioned 2018-08-01T13:49:23Z
dc.date.available 2018-08-01T13:49:23Z
dc.date.issued 2018
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/33004
dc.description.abstract The number of different mobile payment applications and solutions available to consumers keeps growing every year. New solutions appear and old ones fail. Mobile payment solutions have shifted from call and SMS-based services to mobile applications. Modern solutions provide peer-to-peer monetary transfers, mobile wallets for storing credit card info and point-of-sale payments done via NFC or other wireless technologies. The objective of this study was to analyse determinants for mobile payment adoption and to create a theoretical framework for studying mobile payment adoption. This was done through a literature review. First part of the review focused on Technology Acceptance Model (TAM). TAM and related literary, extended models and critique towards the model was analysed. Its two determinants, perceived ease of use and perceived usefulness, were chosen as the basis for the research model. Three other technology adoption models were also introduced. Then literature on mobile payment adoption was reviewed. Several possible constructs for mobile payment adoption were discovered from previous literature. Dependent variable for the research model was set as intention to use. Perceived trust, network externalities and compatibility were found to have a positive influence on intention to use. Network externalities were also found to influence perceived usefulness. A unique set of determinants was discovered. These findings could provide valuable academical and practical implications. Suggestions for future research is presented. en
dc.format.extent 26
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.title Factors for mobile payment acceptance en
dc.type G1 Kandidaatintyö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Business en
dc.contributor.department Tieto- ja palvelujohtamisen laitos fi
dc.subject.keyword technology acceptance en
dc.subject.keyword technology acceptance model en
dc.subject.keyword mobile payment en
dc.subject.keyword mobile payment adoption en
dc.identifier.urn URN:NBN:fi:aalto-201808014405
dc.type.ontasot Bachelor's thesis en
dc.type.ontasot Kandidaatintyö fi
dc.programme Tieto- ja palvelujohtaminen en

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