The multiple customers of the school and their involvement in service development: Insights from an action research in a Finnish comprehensive school

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.advisor Pöyry-Lassila, Päivi
dc.contributor.author Väänänen, Maria
dc.date.accessioned 2017-12-18T12:13:58Z
dc.date.available 2017-12-18T12:13:58Z
dc.date.issued 2017-12-12
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/29348
dc.format.extent 95 + 7
dc.language.iso en en
dc.title The multiple customers of the school and their involvement in service development: Insights from an action research in a Finnish comprehensive school en
dc.title Koulun monet asiakkaat ja heidän osallistuminen palvelukehitykseen: Näkökulmia toimintatutkimuksesta suomalaisessa peruskoulussa fi
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Perustieteiden korkeakoulu fi
dc.subject.keyword service logic en
dc.subject.keyword customers of public service en
dc.subject.keyword education as a service en
dc.subject.keyword Finnish comprehensive education en
dc.subject.keyword customer-centered service development en
dc.identifier.urn URN:NBN:fi:aalto-201712188146
dc.programme.major Information Networks fi
dc.programme.mcode SCI3047 fi
dc.type.ontasot Master's thesis en
dc.type.ontasot Diplomityö fi
dc.contributor.supervisor Smeds, Riitta
dc.programme Master’s Programme in Information Networks fi
local.aalto.electroniconly yes
local.aalto.openaccess no


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