Employee engagement in Borealis: case study

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.advisor Vuorenmaa, Hertta
dc.contributor.author Hänninen, Laura Elina
dc.date.accessioned 2017-04-13T07:54:34Z
dc.date.available 2017-04-13T07:54:34Z
dc.date.issued 2017
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/25062
dc.description.abstract The purpose of this study was to gain an understanding of the real-life practices and methods of developing employee engagement in the case company Borealis during a six-year period. Furthermore, the objective was to understand the perception of the employees towards these actions and the meanings the employees gave to employee engagement. The methods of data collection used to achieve these goals were to utilize pre-existing documentary data, such as work-related survey results, instructions, presentations, and personnel reports from the past six-year period from Borealis and the thematic interviews of voluntary employees of two departments within Borealis, the Materials Handling and the Administration. Firstly, the data analysis was focused on the pre-existing documentary data to describe the methods consisting of regular practices and special campaigns used to develop employee engagement during the six-year period. Then the work-related survey results, consisting of the People Survey and the Work Place Survey were analysed from the past six years to comprehend the progress on the level of employee engagement that can be identified from the results. The methods used to analyse the interviews were the verbatim transcriptions of the recordings and a thematic analysis to reveal the recurring themes from the interviews. The themes were then grouped and categorized to combine themes with similar features in them. The results of this analysis naturally followed the job demands-resources model, so a synthesis was formed that follows the main elements from the job demands-resources model with the findings from this case study of Borealis. The main findings of this case study indicated that the development practices and methods of employee engagement used in Borealis are multiple and they are a combination of regular practices and special campaigns. However, there seems to be such a number of development activities, that there isn’t enough time to implement them properly, and the results of some of the practices appeared unclear to the employees. The conclusion is that the tools are already there but there is a need to brighten the message, bring the actions closer to the everyday lives of the employees before embarking into new ones. The main findings regarding the meanings the employees gave to employee engagement could be understood through the antecedents to employee engagement. These antecedents could be categorised into work demands and job and personal resources. The job demands consisted of emotional demands and environmental stressors, the job resources entailed aspects of work, career and the organization and the personal resources were the professional capabilities and personal lives. The main antecedents in Borealis were the possibilities for learning and development and efforts invested by Borealis into the wellbeing. The main job demands in Borealis were hurry and workload, bureaucracy, and challenges in working relationships. The main outcomes in Borealis was the overall high level of employee engagement and high work morale. en
dc.format.extent 122
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.title Employee engagement in Borealis: case study en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Business en
dc.contributor.department Johtamisen laitos fi
dc.subject.keyword employee engagement en
dc.subject.keyword job resources en
dc.subject.keyword personal resources en
dc.subject.keyword job demands en
dc.subject.keyword organisational development en
dc.subject.keyword wellbeing en
dc.subject.keyword job demands-resources model en
dc.identifier.urn URN:NBN:fi:aalto-201704133384
dc.type.ontasot Master's thesis en
dc.type.ontasot Maisterin opinnäyte fi
dc.programme Management and International Business (MIB) en
dc.subject.helecon johtaminen fi
dc.subject.helecon organisaatio fi
dc.subject.helecon työ fi
dc.subject.helecon työntekijät fi
dc.subject.helecon sitoutuminen fi
dc.subject.helecon hyvinvointi fi
dc.ethesisid 14943
dc.location P1 I fi


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