Service Design and User Experience Supporting the Development of IT Service Management - Case Company: Sofigate

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.advisor Rossi, Matti
dc.contributor.author Issakainen, Henna
dc.date.accessioned 2017-03-15T14:33:45Z
dc.date.available 2017-03-15T14:33:45Z
dc.date.issued 2017
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/24804
dc.format.extent 75
dc.language.iso en en
dc.title Service Design and User Experience Supporting the Development of IT Service Management - Case Company: Sofigate en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Business en
dc.contributor.department Tieto- ja palvelutalouden laitos fi
dc.subject.keyword service design en
dc.subject.keyword user experience en
dc.subject.keyword IT management en
dc.subject.keyword service development en
dc.identifier.urn URN:NBN:fi:aalto-201703152931
dc.type.ontasot Master's thesis en
dc.type.ontasot Maisterin opinnäyte fi
dc.programme Information and Service Management (ISM) en
dc.subject.helecon tietotalous fi
dc.subject.helecon palvelut fi
dc.subject.helecon palvelumuotoilu fi
dc.subject.helecon käytettävyys fi
dc.subject.helecon kokemus fi
dc.subject.helecon tietotekniikka fi
dc.ethesisid 14929
dc.location P1 I fi


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