We prepared a special breakfast for your pet elephant: an illustration of the luxury hotel’s reception service experience delivery process

 |  Login

Show simple item record

dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.advisor Tienari, Janne
dc.contributor.author Makarova, Katya
dc.date.accessioned 2017-02-14T08:42:49Z
dc.date.available 2017-02-14T08:42:49Z
dc.date.issued 2016
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/24502
dc.format.extent 79
dc.language.iso en en
dc.title We prepared a special breakfast for your pet elephant: an illustration of the luxury hotel’s reception service experience delivery process en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Business en
dc.contributor.department Johtamisen laitos fi
dc.subject.keyword hospitality en
dc.subject.keyword service en
dc.subject.keyword experince en
dc.subject.keyword delight en
dc.identifier.urn URN:NBN:fi:aalto-201702142306
dc.type.ontasot Master's thesis en
dc.type.ontasot Maisterin opinnäyte fi
dc.programme Management and International Business (MIB) en
dc.subject.helecon johtaminen fi
dc.subject.helecon kansainväliset yhtiöt fi
dc.subject.helecon palvelut fi
dc.subject.helecon hotellit fi
dc.subject.helecon asiakkaat fi
dc.subject.helecon elämykset fi
dc.subject.helecon kokemus fi
dc.subject.helecon prosessit fi
dc.subject.helecon tuotanto fi
dc.ethesisid 14886
dc.location P1 I fi


Files in this item

Files Size Format View

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record

Search archive


Advanced Search

article-iconSubmit a publication

Browse

My Account