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Survey reproduction of defect reporting in industrial software development

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.author Laukkanen, Eero
dc.contributor.author Mäntylä, Mika
dc.date.accessioned 2016-09-02T09:15:42Z
dc.date.issued 2011
dc.identifier.citation Laukkanen , E & Mäntylä , M 2011 , Survey reproduction of defect reporting in industrial software development . in 5th International Symposium on Empirical Software Engineering and Measurement (ESEM 2011), Banff, Alberta, Canada, September 19-23, 2011 . IEEE , pp. 197-206 , INTERNATIONAL SYMPOSIUM ON EMPIRICAL SOFTWARE ENGINEERING AND MEASUREMENT , 01/01/1900 . https://doi.org/10.1109/ESEM.2011.28 en
dc.identifier.isbn 978-1-4577-2203-5
dc.identifier.other PURE UUID: 10dcd5ae-7ace-422f-a611-9fc8c9ac79b3
dc.identifier.other PURE ITEMURL: https://research.aalto.fi/en/publications/survey-reproduction-of-defect-reporting-in-industrial-software-development(10dcd5ae-7ace-422f-a611-9fc8c9ac79b3).html
dc.identifier.other PURE FILEURL: https://research.aalto.fi/files/1930688/2011_Laukkanen_Survey_Reproduction_ESEM.pdf
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/21776
dc.description.abstract Context: Defect reporting is an important part of software development in-vivo, but previous work from open source context suggests that defect reports often have insufficient information for defect fixing. Objective: Our goal was to reproduce and partially replicate one of those open source studies in industrial context to see how well the results could be generalized. Method: We surveyed developers from six industrial software development organizations about the defect report information, from three viewpoints: concerning quality, usefulness and automation possibilities of the information. Seventy-four developers out of 142 completed our survey. Results: Our reproduction confirms the results of the prior study in that "steps to reproduce" and "observed behaviour" are highly important defect information. Our results extend the results of the prior study as we found that "part of the application", "configuration of the application", and "operating data" are also highly important, but they were not surveyed inthe prior study. Finally, we classified defect information as "critical problems", "solutions", "boosters", and "essentials" based on the survey answers. Conclusion: The quality of defect reports is a problem in the software industry as well as in the open source community. Thus, we suggest that a part of the defect reporting should be automated since many of the defect reporters lack technical knowledge or interest to produce high-quality defect reports. en
dc.format.extent 197-206
dc.format.mimetype application/pdf
dc.language.iso en en
dc.relation.ispartof INTERNATIONAL SYMPOSIUM ON EMPIRICAL SOFTWARE ENGINEERING AND MEASUREMENT eng
dc.relation.ispartofseries 5th International Symposium on Empirical Software Engineering and Measurement (ESEM 2011), Banff, Alberta, Canada, September 19-23, 2011 en
dc.rights openAccess en
dc.title Survey reproduction of defect reporting in industrial software development en
dc.type A4 Artikkeli konferenssijulkaisussa fi
dc.description.version Peer reviewed en
dc.identifier.urn URN:NBN:fi:aalto-201609023245
dc.identifier.doi 10.1109/ESEM.2011.28
dc.type.version acceptedVersion


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