3D printing as an enabler for service business design in the digitizing healthcare

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.author Kinnunen, Juho
dc.date.accessioned 2016-06-14T06:01:01Z
dc.date.available 2016-06-14T06:01:01Z
dc.date.issued 2015
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/20670
dc.description.abstract As a fast and ductile process, 3D printing (also known as additive manufacturing) is increasingly becoming more utilized method in manufacturing and service production. Despite the on-going 3D printing hype, recent breakthroughs set also high future expectations. Continuously digitizing healthcare industry offers an interesting and fertile ground to explore this opportunity further, and provide strategic value for Finnish healthcare service providers. How this emerging technology affects in healthcare service providers' business models has yet remained unexplored, and offers a great research gap for further study. The objective of this study is to understand how 3D printing impacts currently on service business models - specifically in healthcare sector. The objective is also to find out how Finnish healthcare service providers can exploit 3D printing as a part of their strategic business modeling now and in the future. A theoretical framework applies existing theories in 3D printing, business models and strategy. This framework enables empirical research, exploring the impacts of 3D printing in business models. The qualitative research uses both primary and secondary data, including semi-structured interviews, observations during company visits, as well as literature sources news articles, industry reviews and company websites. The results indicate that currently 3D printing impacts on business model components in general level as well as specifically in healthcare industry. To manage 3D printing successfully in the business model, high importance is given especially to additive manufacturing knowledge as well as to multidisciplinary collaboration. Based on findings, a seven-step model is suggested for Finnish healthcare service providers to explore and implement 3D printing as part of their capabilities. The model highlights the need for close collaboration between involved stakeholders in order to implement 3D printing as part of strategic business design efficiently and successfully. Finally, in the analysis, three main areas for additive manufacturing breakthroughs are emphasized and discussed. Namely software, materials, as well as health-tech and devices that not only improve but also transform service providers' processes seem to have currently great potential for future healthcare service business models. en
dc.format.extent 99
dc.language.iso en en
dc.title 3D printing as an enabler for service business design in the digitizing healthcare en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Business en
dc.contributor.department Johtamisen laitos fi
dc.contributor.department Department of Management Studies en
dc.subject.keyword 3D printing
dc.subject.keyword business models
dc.subject.keyword healthcare
dc.subject.keyword services
dc.subject.keyword strategy
dc.subject.keyword digitalization
dc.subject.keyword innovation
dc.subject.keyword service design
dc.identifier.urn URN:NBN:fi:aalto-201609083380
dc.type.dcmitype text en
dc.programme.major International Design Business Management (IDBM) fi
dc.programme.major International Design Business Management (IDBM) en
dc.type.ontasot Pro gradu tutkielma fi
dc.type.ontasot Master's thesis en
dc.subject.helecon palvelut
dc.subject.helecon service
dc.subject.helecon palvelumuotoilu
dc.subject.helecon service design
dc.subject.helecon terveydenhuolto
dc.subject.helecon health services
dc.subject.helecon digitaalitekniikka
dc.subject.helecon digital technology
dc.subject.helecon innovaatiot
dc.subject.helecon innovations
dc.subject.helecon valmistus
dc.subject.helecon manufacturing
dc.ethesisid 14345
dc.date.dateaccepted 2016-01-08
dc.location P1 I


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