Title: | Servitization, strategy and platforms Palvelullistuminen, strategia ja alustat |
Author(s): | Eloranta, Ville |
Date: | 2016 |
Language: | en |
Pages: | 82 + app. 114 |
Department: | Tuotantotalouden laitos Department of Industrial Engineering and Management |
ISBN: | 978-952-60-6772-8 (electronic) 978-952-60-6771-1 (printed) |
Series: | Aalto University publication series DOCTORAL DISSERTATIONS, 74/2016 |
ISSN: | 1799-4942 (electronic) 1799-4934 (printed) 1799-4934 (ISSN-L) |
Supervising professor(s): | Järvenpää, Eila, Prof., Aalto University, Department of Industrial Engineering and Management, Finland |
Thesis advisor(s): | Turunen, Taija, Assistant prof., Aalto University, Department of Management Studies, Finland |
Subject: | Consumption, Services, Management |
Keywords: | service, servitization, service infusion, industrial services, strategy, competitive advantage, platform, digitalization, palvelu, palvelullistuminen, teolliset palvelut, strategia, kilpailuetu, alusta, digitalisaatio |
Archive | yes |
|
|
Abstract:Globaali kilpailu ja tuotetarjoomien hyödykkeistyminen ovat viime vuosikymmeninä luoneet haasteita valmistavalle teollisuudelle. Monet yritykset ovat vastanneet tilanteeseen "palvelullistamalla" liiketoimintaansa, eli siirtämällä painopistettä tuotteiden valmistamisesta palvelujen tarjoamiseen. Tämä jo aiemmin vaativaksi todettu muutos on kuitenkin viime vuosina tullut yhä monimutkaisemmaksi. Teollisten toimialojen digitalisaatio ja lisääntyvä tietointensiivisyys ovat mahdollistaneet aivan uudenlaiset tarjoomat - mutta samalla asiakastarpeet, yhteistyöverkostot ja kilpailukenttä ovat tulleet vaikeaselkoisemmiksi. Toimintaympäristö myös muuttuu yhä nopeammin. |
|
Parts:[Publication 1]: Eloranta, V. and Turunen, T. (2015), "Seeking competitive advantage with service infusion: a systematic literature review". Journal of Service Management, Vol. 26 No. 3, pp. 394-425. DOI: 10.1108/JOSM-12-2013-0359 View at Publisher [Publication 2]: Finne, M., Turunen, T. and Eloranta, V. (2015), "Striving for network power: The perspective of solution integrators and suppliers", Journal of Purchasing and Supply Management, Vol. 21 No. 1, pp. 9-24. DOI: 10.1016/j.pursup.2014.08.001 View at Publisher [Publication 3]: Turunen, T., Eloranta, V. and Hakanen, E. (2015), "Leveraging big data in industrial service business – from protection to sharing and recombining", in: Zhao, X., Zhang, J. and Han, H. (Eds), Proceedings of QUIS 14 – Accelerate the Impact of Service Research, Shanghai, China, pp. 946-955. (Honorable mention award winner)[Publication 4]: Eloranta, V. and Turunen, T. (2015), "Platforms in service-driven manufacturing: Leveraging complexity by connecting, sharing, and integrating", Industrial Marketing Management. DOI:10.1016/j.indmarman.2015.10.003 View at Publisher [Publication 5]: Eloranta, V., Orkoneva, L., Hakanen, E. and Turunen, T. (in review), "Using platforms to pursue strategic opportunities in service-driven manufacturing", Service Science. (minor revision submitted 4.2.2016) |
|
|
Unless otherwise stated, all rights belong to the author. You may download, display and print this publication for Your own personal use. Commercial use is prohibited.
Page content by: Aalto University Learning Centre | Privacy policy of the service | About this site