Managing NGO - private sector partnerships in disaster relief operations

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.author Marjanen, Jenny-Maria
dc.date.accessioned 2015-12-16T08:18:05Z
dc.date.available 2015-12-16T08:18:05Z
dc.date.issued 2015
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/19286
dc.description.abstract The amount and scale of disasters and conflicts has been growing during 21st century. Simultaneously, humanitarian organizations are struggling to gain enough resources for preparing for disasters and delivering aid. Many studies emphasize that the challenges of supply chain coordination, strategizing and information management could be tackled by establishing alliances between private and non-governmental organizations. The partnerships could bring efficiency, resources and knowledge to disaster response. Simultaneously private organizations could emphasize their corporate responsibility by offering skills and resources to humanitarian aid. The aim of the study was to find out how these two sectors are working together in Finland. Which resources NGOs are searching from private sector and what they do offer for private companies in return? How the partnerships are established? And how the partnerships are managed, developed and maintained? This thesis presents a framework of NGO "resource balance sheet" as a tool for analysing the resource management process of an NGO. Framework is constructed from the theories of managing organizational boundaries, NGO - private partnerships and special features of disaster aid recognized in the earlier research about the topic. The framework describes the process of acquiring and managing the resources and the liabilities related to them. The research method of the thesis was a case study. Before the actual case, an overall picture of private partner purveyance was made through the website analysis of the partnerships of the humanitarian agencies operating in Finland. Then, the case study was based on two theme interviews to gain deep inside knowledge of operations in one organization. In addition secondary material like website data, strategy papers and guidelines where used. Findings were then analyzed against the theoretical frame of reference. Research results show that the main emphasise of the obtaining resources is focused on monetary donations, for which NGOs offer mainly communication material in return. Management of the normal donator relations is rather passive and initiative for the deeper collaboration usually comes from the side of a private organization. Organizations seem to somewhat fail to recognize their resource gaps that could be fulfilled as "pro bono" donations and omit the opportunities to collaborate beyond the charity approach. The way of managing the few long-term partnerships in a case organization follows strategic approach and defined guidelines, however it seems that long term partners are found as a result of coincidences. Lack of meeting grounds for the two sectors, limited resources for the partnership acquisition, understanding the both side needs and capability to develop philanthropic relationship into deeper and innovative partnerships appear as a main obstacles in NGO - private partnership management. en
dc.format.extent 70
dc.language.iso en en
dc.title Managing NGO - private sector partnerships in disaster relief operations en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Kauppakorkeakoulu fi
dc.contributor.school School of Business en
dc.contributor.department Tieto- ja palvelutalouden laitos fi
dc.contributor.department Department of Information and Service Economy en
dc.subject.keyword humanitarian logistics
dc.subject.keyword disaster relief
dc.subject.keyword partnerships
dc.subject.keyword collaborations
dc.subject.keyword resource management
dc.subject.keyword NGO
dc.subject.keyword katastrofiapu
dc.subject.keyword kumppanuudet
dc.identifier.urn URN:NBN:fi:aalto-201512165804
dc.type.dcmitype text en
dc.programme.major MSc program in Information and Service Management en
dc.programme.major MSc program in Information and Service Management fi
dc.type.ontasot Master's thesis en
dc.type.ontasot Pro gradu tutkielma fi
dc.subject.helecon logistiikka
dc.subject.helecon logistics
dc.subject.helecon operaatiotutkimus
dc.subject.helecon operational research
dc.subject.helecon non profit
dc.subject.helecon non-profit organizations
dc.subject.helecon kolmas sektori
dc.subject.helecon informal economy
dc.subject.helecon kumppanuus
dc.subject.helecon partnership
dc.ethesisid 14185
dc.date.dateaccepted 2015-09-01
dc.location P1 I


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