Noticed: Designing a university–Student communication service

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dc.contributor Aalto University en
dc.contributor Aalto-yliopisto fi
dc.contributor.advisor Reunanen, Markku Abhisek, Rahul 2015-11-19T10:32:00Z 2015-11-19T10:32:00Z 2015
dc.description.abstract This thesis reports the process of designing an information aggregator and communication application called Noticed for Aalto University. The project was a collaborative effort between four students of Aalto University. Currently, multiple tools are being used at Aalto University for providing information to students and staff. Information is scattered across multiple channels including learning management systems, web portals, websites, social networks, student emails, and notice boards. A large amount of information is duplicated and overlapped, which leads to confusion and frustration among both student and staff at Aalto University. I first conducted background research on the university and analysed the various Aalto communication channels, alongside with the channels used in other universities. Then, I applied service design methodologies to isolate the core problems of information communication at Aalto University. In order to do so, I first identified the main stakeholders involved in information communication at the university, and conducted a series of interviews. This allowed understanding the core of the information communication problem from the users’ perspective. Next, I used agile product development methods to iteratively develop an application that could bring a solution to the identified information communication problem. The development consisted of four iterations. Each of the iterations was tested with key users. The outcomes of the usability tests were used to implement the following iterations of the product. The resulting application was named Noticed and was designed so that it could serve as an official communication channel for students and staff, while aggregating all the information circulating in the university to deliver it on a unified platform. en
dc.format.extent 50
dc.language.iso en en
dc.title Noticed: Designing a university–Student communication service en
dc.type G2 Pro gradu, diplomityö fi Taiteiden ja suunnittelun korkeakoulu fi School of Arts, Design and Architecture en
dc.contributor.department Median laitos fi
dc.subject.keyword student en
dc.subject.keyword university en
dc.subject.keyword communication en
dc.subject.keyword application en
dc.identifier.urn URN:NBN:fi:aalto-201511205138
dc.type.ontasot Master's thesis en
dc.type.ontasot Maisterin opinnäyte fi
dc.contributor.supervisor Reunanen, Markku
dc.programme fi

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