Charismatic communication style in knowledge-intensive organizations

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en Louekari, Lauri 2015-11-04T13:21:18Z 2015-11-04T13:21:18Z 2015
dc.description.abstract This thesis is about charismatic leadership, focusing on charismatic communication style in Finnish knowledge-intensive organizations. The topic is relevant due to increasing demand for information work in the society. Moreover, such work requires cooperation and intellectual engagement from the workforce, which require proper communication, motivation and leadership. The theoretical framework consists of prominent theories and findings about charismatic leadership and charismatic communication style. The idea is to first paint the broader picture with basic concepts about charismatic leadership and then zoom into charismatic communication style. The literature review is made from a critical perspective. The aim of the study was to find out how information workers perceive charismatic communication style, using concrete examples from their own work. There were ten semi-structured interviews conducted in total. The interviewees were picked in a fashion that emphasized heterogeneity and rich data. Thematic analysis was used to identify patterns and crucial points of the interviews, and make sense of the data. Based on the interviewees' perceptions, their charismatic leaders communicated in a way that conveyed authority, approachability, character, aspiration, integrity and intelligence. Findings also suggest that the proper balancing of these six features (especially authority and approachability) and using situational eye is important to charismatic communication style, as well as conveying emotion. However, these are not universal conclusions about the topic, but rather an effort to understand charisma better in business context. en
dc.format.extent 60
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.title Charismatic communication style in knowledge-intensive organizations en
dc.type G2 Pro gradu, diplomityö fi Kauppakorkeakoulu fi School of Business en
dc.contributor.department Johtamisen laitos fi
dc.contributor.department Department of Management Studies en
dc.subject.keyword charisma
dc.subject.keyword communication
dc.subject.keyword leadership
dc.identifier.urn URN:NBN:fi:aalto-201511054990
dc.type.dcmitype text en
dc.programme.major MSc program in Management and International Business en
dc.programme.major MSc program in Management and International Business fi
dc.type.ontasot Master's thesis en
dc.type.ontasot Pro gradu tutkielma fi
dc.subject.helecon johtaminen
dc.subject.helecon management
dc.subject.helecon viestintä
dc.subject.helecon communication
dc.subject.helecon johtajat
dc.subject.helecon managers
dc.subject.helecon organisaatio
dc.subject.helecon organization
dc.subject.helecon asiantuntijat
dc.subject.helecon specialists
dc.ethesisid 14093 2015-06-10
dc.location P1 I

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