Balanced Scorecard with integrated corporate social responsibility - Case: 3StepIT Oy

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en Vikkula, Sami 2014-01-31T07:19:58Z 2014-01-31T07:19:58Z 2013
dc.description.abstract The purpose of this research was to develop a company level Balanced Scorecard as an assignment for 3StepIT Oy. The Balanced Scorecard had to illustrate the critical success factors of creating value to shareholders and function as a tool for implementing strategy. Communication of strategy and aligning employee behaviour to strategy also had to be improved with the scorecard. Due to characteristics of the case company's strategy, goal was also to integrate corporate social responsibility into the scorecard. Data for the theoretical part was collected from literature regarding basic characteristics of the Balanced Scorecard, its implementation and integration of corporate social responsibility. For the empirical part, data was also collected from informal unstructured interviews, internal documents and website of the case company and discussions with people involved in the Balanced Scorecard project. This research is in nature a qualitative single case study. The information sources of the empirical part were used to explore the specific context of the case company, its strategy and organizational structure. The information gathered in the empirical part was combined with the data gathered in the theoretical part and used in the development of the Balanced Scorecard. As a result, a company level Balanced Scorecard was constructed for the case company that partially achieved the objectives set for it in the beginning. It didn't achieve the objective of being a tool for implementing strategy, which also impaired its ability to communicate and align to strategy. According to the data collected, recommendations were made for future development of the Balanced Scorecard, so that it could fully achieve its objectives. The results are not generalizable since the research only concentrates on a context of a single company. en
dc.format.extent 91
dc.language.iso en en
dc.title Balanced Scorecard with integrated corporate social responsibility - Case: 3StepIT Oy en
dc.type G2 Pro gradu, diplomityö fi Kauppakorkeakoulu fi School of Business en
dc.contributor.department Laskentatoimen laitos fi
dc.contributor.department Department of Accounting en
dc.subject.keyword balanced scorecard
dc.subject.keyword strategy map
dc.subject.keyword corporate social responsibility
dc.identifier.urn URN:NBN:fi:aalto-201401311287
dc.type.dcmitype text en
dc.programme.major Accounting en
dc.programme.major Laskentatoimi fi
dc.type.ontasot Master's thesis en
dc.type.ontasot Pro gradu tutkielma fi
dc.subject.helecon laskentatoimi
dc.subject.helecon accounting
dc.subject.helecon yritykset
dc.subject.helecon companies
dc.subject.helecon yhteiskuntavastuu
dc.subject.helecon corporate responsibility
dc.subject.helecon strategia
dc.subject.helecon strategy
dc.subject.helecon tuloskortti
dc.subject.helecon balanced scorecard
dc.subject.helecon arviointi
dc.subject.helecon evaluation
dc.ethesisid 13474 2013-12-04
dc.location P1 I fi

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