Analysis of Automation Potential in Benefit Handling - Case Study at Kela



Title:	Analysis of Automation Potential in Benefit Handling - Case Study at Kela Analyysi Automaatiopotentiaalista Etuuskäsittelyssä – Tapaustutkimus Kelalle
Author(s):	Söderling, Noora
Date:	2023-01-25
Language:	en
Pages:	100 + 5
Major/Subject:	Operations and Service Management
Degree programme:	Master’s Programme in Industrial Engineering and Management
Supervising professor(s):	Saarinen, Lauri
Thesis advisor(s):	Heino, Antti
Keywords:	process automation, hyperautomation, digital transformation, gap-analysis, public sector
Location:	Archive OEV
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Permanent link to this item: http://urn.fi/URN:NBN:fi:aalto-202301291818 Email this Export to RefWorks QR Code Print BibTex Tweet