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On introducing information systems in organizations

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.advisor Ponsi, Jukka; KTM
dc.contributor.author Jern, Anna
dc.date.accessioned 2011-12-08T09:59:34Z
dc.date.available 2011-12-08T09:59:34Z
dc.date.issued 2009
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/1134
dc.description.abstract New information systems (IS) are continuously being introduced in organizations. Every new information system is a large investment and it is hence crucial to smoothly get the users to accept the system and the new ways or working. Therefore, it is vitally important that the information system projects succeed. But it is commonly known that information systems projects are very seldom completely successful and every project has to tackle various challenges. The aim of this thesis is to open up these challenges and discuss the critical success factors of IS projects. Theory on the topic is presented in a literature review. The empirical part of this thesis consists of an investigation of the case company Wärtsilä's functions related to IS projects. This investigation is conducted through interviews with people who have experience of IS projects. Based on synthesis of theory and interview findings, conclusions are drawn and improvement recommendations are given to the case company. This study confirms the general notions that IS projects face a lot of challenges and often fail in one way or the other. It is noted that best practices and above all the practical methods are still being developed. Furthermore, this study concludes that practising organizational change management in IS projects is important since a notable part of the issues in IS projects are related to people's attitudes towards the system. The reality is though, that few information technology professionals are familiar enough with the concept and methods of organizational change management. The importance of finding management commitment on all the management levels is highlighted in this study. Thorough enough planning of the project and the project-internal methods are furthermore important for project success. Handling the data migration, handling the cooperation with the partners, and acknowledging the risks related to overoptimistic schedules are moreover found to have a place on the list of critical success factors. en
dc.format.extent viii, 106
dc.format.mimetype application/pdf
dc.language.iso en en
dc.publisher Helsinki University of Technology en
dc.publisher Teknillinen korkeakoulu fi
dc.subject.other Computer science en
dc.subject.other Economics en
dc.subject.other Psychology en
dc.title On introducing information systems in organizations en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Faculty of Electronics, Communications and Automation en
dc.contributor.school Elektroniikan, tietoliikenteen ja automaation tiedekunta fi
dc.contributor.department Department of Automation and Systems Technology en
dc.contributor.department Automaatio- ja systeemitekniikan laitos fi
dc.subject.keyword information system project en
dc.subject.keyword critical success factor en
dc.subject.keyword information system implementation en
dc.subject.keyword information system deployment en
dc.subject.keyword organizational change management en
dc.subject.keyword IS en
dc.subject.keyword informationssystem sv
dc.subject.keyword informationsystemprojekt sv
dc.subject.keyword implementering sv
dc.subject.keyword förändingsledning (organizational change management) sv
dc.subject.keyword framgångsfaktorer sv
dc.identifier.urn urn:nbn:fi:tkk-012895
dc.type.dcmitype text en
dc.programme.major Media Technology en
dc.programme.major Viestintätekniikka fi
dc.programme.mcode AS-75
dc.type.ontasot Diplomityö fi
dc.type.ontasot Master's thesis en
dc.contributor.supervisor Koskinen, Kari; Prof.
dc.programme Automaatio- ja systeemitekniikan koulutus-/tutkinto-ohjelma fi
dc.location P1 fi
local.aalto.openaccess yes
local.aalto.digifolder Aalto_14122
dc.rights.accesslevel openAccess
local.aalto.idinssi 37233
dc.type.publication masterThesis
dc.type.okm G2 Pro gradu, diplomityö

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