Askel hyvinvoinnin tulevaisuuteen - palvelumuotoilun tapaustutkimus apteekissa

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dc.contributor Aalto-yliopisto fi
dc.contributor Aalto University en
dc.contributor.advisor Roto, Virpi
dc.contributor.advisor Kronqvist, Juha
dc.contributor.author Tomaszewski, Iris
dc.date.accessioned 2013-06-27T09:37:38Z
dc.date.available 2013-06-27T09:37:38Z
dc.date.issued 2013
dc.identifier.uri https://aaltodoc.aalto.fi/handle/123456789/10354
dc.description.abstract This thesis is part of InPractice research project. It describes a user-centered design process, which aims to envision new service possibilities for pharmacies to encourage self-management of health and wellbeing. The thesis project was done by applying methods such as co-design workshop, storyboard and prototypes to design a concept with the pharmacy customers and employees. The end result in the project is a prototype of a service called Vitamiini info. It is a touch screen application through which one can search and compare vitamin products in the pharmacy. The prototype was tested with four customers and two employees. The results suggest that this kind of service would encourage self-service and offer an alternative for those who would rather not ask for the help of the pharmacy staff. By taking into account the current values in pharmacy services and the technological trends in healthcare and wellbeing this thesis suggests a service concept for a pharmacy that contributes to the gradual transformation in the field of wellbeing. en
dc.format.extent 72
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.relation.haspart Vitamiini info url: http://198.38.92.172:8080/apteekki3/jsp/haku.jsp Documentation of the project: http://www.iristomaszewski.com/thesis
dc.subject.other New media en
dc.title Askel hyvinvoinnin tulevaisuuteen - palvelumuotoilun tapaustutkimus apteekissa fi
dc.title A Step Towards the Future of Wellbeing – Pharmacy Service Design Case en
dc.type G2 Pro gradu, diplomityö fi
dc.contributor.school Taiteiden ja suunnittelun korkeakoulu fi
dc.contributor.school School of Arts, Design and Architecture en
dc.contributor.department Department of Media en
dc.contributor.department Median laitos fi
dc.subject.keyword service design en
dc.subject.keyword interaction design en
dc.subject.keyword prototype en
dc.subject.keyword prototyping en
dc.subject.keyword health en
dc.subject.keyword wellbeing en
dc.identifier.urn URN:NBN:fi:aalto-201305092099
dc.type.ontasot Master's thesis en
dc.type.ontasot Maisterin opinnäyte fi
dc.contributor.supervisor Vuori, Rasmus
dc.programme Master's Degree Programme in New Media en
dc.programme Uuden median maisteriohjelma fi


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