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Browsing by Keyword "itsepalvelu"

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Title: The adoption of retail self-service checkout systems - An empirical study examining the link between intention to use and actual use Author(s): Rinta-Kahila, Tapani Date: 2013 School of Business | Master's thesis
Title: The automation of self-service banking in the Kansallis Banking Group - Investment and development of the new customer transaction facility system Author(s): Inkiläinen, Veijo Date: 1991 Helsinki University of Technology | Master's thesis
Title: Customers’ reactions to self-service technology failure: attributions of blame and coping strategies Author(s): Agapi, Ancuta Date: 2017 School of Business | Master's thesis
Title: Factors affecting organizational technology innovation adoption: an interview-based study on retailers’ self-service check-out adoption in Finland Author(s): Kerava, Anna Date: 2017 School of Business | Master's thesis
Title: Governance and Management of Self-Service Analytics - Case Study Author(s): Johansson, Juha Date: 2018 School of Business | Master's thesis
Title: Kuluttajien kokemukset ja kuluttajien kokema hyöty itsepalvelukassoista Author(s): Uitto, Janni Date: 2011 School of Economics | Master's thesis
Title: Palvelujen automatisoinnin vaikutus asiakastyytyväisyyteen Author(s): Larjovaara, Sanna Date: 2014 School of Business | Master's thesis
Title: Requirements of Telecom Customer Self-service Author(s): Kauhanen, Harri Date: 2003 Helsinki University of Technology | Master's thesis
Title: Self-service and automated provisioning in IP-based broadband multiservice networks Author(s): Muhonen, Kalle Date: 2008 Helsinki University of Technology | Master's thesis
Title: Self-service Channel for Business-to-Business Customers Author(s): Puttonen, Jenni Date: 2007 Helsinki University of Technology | Master's thesis
Title: Telepalveluihin kohdistuvien kuluttajayhteydenottojen käsittelyprosessin kehittäminen Author(s): Kivistö, Atte Date: 2012 | Master's thesis
Title: Understanding customer’s retail checkout selection between self-service and personal service Author(s): Pääsky, Hans-Petteri Date: 2016 School of Business | Master's thesis
Title: Usability development for corporate self-care system and customer relationship manegement - Case study for a teleoperator Author(s): Aaltonen, Atte Date: 2011 School of Electrical Engineering | Master's thesis

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Browsing by Keyword "itsepalvelu"

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