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Browsing by Keyword "Service"

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Title: Customer Care in System Business Author(s): Helander, Anton Date: 2004 Series: Acta Universitatis oeconomicae Helsingiensis. A, 233 School of Business | Doctoral thesis (monograph) | Defence date: 2004-06-01
Title: Division of Service and Business Processes Author(s): Tinnilä, Markku Date: 1997 Series: Acta Universitatis oeconomicae Helsingiensis. A, 132 School of Business | Doctoral thesis (monograph) | Defence date: 1997-11-24
Title: The effects of service quality perceptions on satisfaction, loyalty and willingness to recommend – A study of delinquent bank customers Author(s): Raitasuo, Pinja Date: 2012 School of Economics | Master's thesis
Title: Evaluating the effect of the market environment on the business success of online newspapers Author(s): Santonen, Teemu Date: 2004 Series: Working papers / Helsingin kauppakorkeakoulu W, 375 School of Business
Title: Four Essays Studying the Effects of Customization and Market Environment on the Business Success of Online Newspapers in Finland Author(s): Santonen, Teemu Date: 2004 Series: Acta Universitatis oeconomicae Helsingiensis. A, 242 School of Business | Doctoral thesis (article-based) | Defence date: 2004-10-29
Title: Industry Evolution and Shakeout Mechanisms: The Case of the Internet Service Provider Industry Author(s): Suhonen, Susanne Date: 2002 Series: Acta Universitatis oeconomicae Helsingiensis. A, 200 School of Business | Doctoral thesis (monograph) | Defence date: 2002-05-24
Title: Intelligent Control Functions for B-ISDN Services Author(s): Jernström, Esa Date: 1996 Helsinki University of Technology | Master's thesis
Title: Knowledge management in designing and developing ICT consulting services Author(s): Hyötyläinen, Mika; Asikainen, Hanna Date: 2005 Series: Working papers / Helsingin kauppakorkeakoulu W, 385 School of Business
Title: Multinational Companies as Learning and Evolving Systems. A Multiple-Case Study of Knowledge-Intensive Service Companies. An Application of Autopoiesis Theory. Author(s): Maula, Marjatta Date: 1999 Series: Acta Universitatis oeconomicae Helsingiensis. A, 154 School of Business | Doctoral thesis (monograph) | Defence date: 1999-06-03
Title: Preconditions of successful supply chain relationships : integrated processes and differentiated services Author(s): Bask, Anu H. Date: 2006 Series: Acta Universitatis oeconomicae Helsingiensis. A, 286 School of Business | Doctoral thesis (article-based) | Defence date: 2006-12-18
Title: Service packaging: key to successful production of complex ICT business services Author(s): Hyötyläinen, Mika; Möller, Kristian Date: 2006 Series: Working papers / Helsingin kauppakorkeakoulu W, 397 School of Business
Title: Wide audience requirements engineering (ware): a practical method and case study Author(s): Tuunanen, Tuure; Peffers, Ken; Gengler, Charles E Date: 2004 Series: Working papers / Helsingin kauppakorkeakoulu W, 378 School of Business