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Title: Customer journey analyses in digital media Author(s): Klein, Jan F.; Zhang, Yuchi; Falk, Tomas; Aspara, Jaakko; Luo, Xueming Date: 2020-06 Series: JOURNAL OF SERVICE MANAGEMENT
Title: From Alan01 to AlanOnline - A study of the different characteristics of physical media installations and non-material art Author(s): Korpilahti, Teemu Date: 2009 School of Arts, Design and Architecture | Master's thesis
Title: Muistin kerrostumia -teoksen suunnitteluprosessi ja generatiivisen suunnittelun strategia Author(s): Olander, Ilkka Date: 2012 School of Arts, Design and Architecture | Master's thesis

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