Browsing by Author "Koivisto, Ilkka"
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Helsinki University of Technology | Master's thesis(1986) Koivisto, Ilkka - Global implementation of enterprise resource planning system in international company
School of Engineering | Master's thesis(2012) Koivisto, IlkkaInformation technology projects are by nature plagued by uncertainties in requirements, technology, resources and quality. This study examines enterprise resource planning (ERP) system implementation issues in international environment. The purpose of this work was to find out matters impacting global ERP projects and, based on study findings and conclusions, present recommendations to enhance project execution. In addition to literature review, study methods included longitudinal research on two international case projects, a questionnaire survey responded by ERP project members from international companies and interviews of internationally experienced ERP consultants. The focus of the study is on foreign subsidiaries of Finnish corporations deploying ERP as a part of global system implementations delivered by a Finland-based vendor. The results confirmed the critical success factors of ERP project but conflicted with the earlier research findings in the perceptions of local employees about the influence of foreign consultants on the execution and outcome of ERP implementations. This finding probably reveals more about the capability of the particular vendor executing international projects than stands as a universally applicable fact. ERP implementation should not be seen only as a software development. Especially on a global level strategic significance of ERP systems on businesses increases. An ERP project should not be managed as a pure technology project but as an opportunity to enhance business processes. It also often involves major organizational changes and thus managing of people through change management procedures must be conducted. International dimension puts additional challenges on implementation and cultural elements have their own impact on the project and different risk factors. Mastery of project management and implementation methodology is emphasized in international projects as complexity increases in comparison to domestic undertakings. The results of this study meet the objectives in being able to find the biggest pain-points of international ERP-projects and giving recommendations based on study findings. - Konepajan ympäristöasiat ja -järjestelmät
Insinööritieteiden ja arkkitehtuurin tiedekunta | Bachelor's thesis(2010) Koivisto, Ilkka