Browsing by Author "Kanerva, Pyry"

Now showing 1 - 1 of 1

Modelling activity networks of an organization
(2024-05-24) Kanerva, Pyry
Perustieteiden korkeakoulu | Bachelor's thesis
Knowledge work is most often conducted using productivity and communication software tools. Typically, multiple people are involved in every independent activity, and most activities are linked to other activities conducted by the organization. Leading and managing work that mostly occurs within multiple software tools is difficult. Fingertip software creates a leadership layer to Microsoft Teams, enabling workers and leaders to maintain a grasp of the ongoing activities of the business. This work explores the activity networks of a small information technology company through the lens of network theory. The study of these networks reveals how the activity networks of an organization can often exhibit hub-and-spoke structures and sometimes small-world phenomena. The study can, however, be skewed by the connection between these distinct activities might exist in the real working environment but not in the Fingertip data. The users of tools and their limitations determine the extent to which data compiled by the tool represent the real world. This work was motivated by the multiyear conversation between D.Sc. (Tech.) Harri Hakula and Dr. Jere Koskinen about team efficacy.